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Lillian Mark serves as GLIDE’s Senior Director of Programs. She oversees GLIDE’s implementation of strategic initiatives for the unhoused portfolio of client service programs to assist marginalized residents in the Tenderloin neighborhood and communities in need across San Francisco. Lillian joined GLIDE in 2004 while an undergraduate student at UC Berkeley through the organization’s Epworth Emerging Leaders Internship Program, and then she never left. Upon graduation, Lillian joined GLIDE’s Executive Office as a project assistant but found herself wanting more, to be “more proximate” to the community. Since then, Mark has worked in multiple and progressively more responsible roles. Lillian has served as Community Safety and Training Manager and Division Manager for Operations, supporting program operations and managing client services. And, most recently, as Deputy Director of Programs, she led GLIDE programs through significant developments, including integrating mental health training with the Community Safety Team, innovating structural changes to holiday events during the pandemic, and leading client services offered through the Tenderloin Community Resource Hub with COVID-19 testing and equity vaccination efforts.