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Brian Erdmann is a seasoned customer success professional currently serving as a Senior Enterprise Customer Success Manager at Glia, recognized as CSM of the Year in 2023. Previous experience includes roles at Motus, LLC, where Brian acted as a Customer Success Manager and held positions as an Implementation Specialist and Transition Specialist, focusing on enterprise client migration. Prior to that, at Runzheimer International, Brian led product implementations, managing project scopes and organizational changes. Brian's career began at Zywave, where various roles in partner support culminated in a team lead position. Initial experience includes managing the soccer department at Middleton Sports & Fitness, alongside a Bachelor's degree in Sociology with a Criminal Justice Emphasis from the University of Wisconsin-Whitewater.