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Mark Smith is currently the Reverse Logistics Manager at GLENTEL Inc., where Mark has successfully launched Samsung and Apple repair initiatives, as well as Apple Authorized Service Centres. Their responsibilities include overseeing customer service, developing business processes, and managing asset returns for the company's benefit. With a background in purchasing and forecasting cellular phones and accessories at Bell Distribution, Mark has a strong foundation in business administration, marketing, supply chain management, and repair training from reputable institutions.