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Sonya D. Jackson has over 20 years of experience in various roles related to data analysis, project management, IT support, and application development. Sonya D. is currently working as a Senior Product Analyst at Glennis Solutions, where they perform data analysis, use case analysis, and business process mapping to identify and improve inefficiencies through automation. Previously, they were the Founder/CEO/Lead Consultant at AdminIQ Church Consulting, where they provided consultation and training to congregations and leaders for revitalization and growth. Prior to that, Sonya worked as a Senior IT Project Analyst at Atria Senior Living, where they performed similar data analysis and market research. Sonya D. also has experience as a Project Manager at Bluegrass Cellular, where they managed projects for implementing eCommerce websites and integrated systems. Sonya has a strong background in IT support and training, having worked as a Systems Analyst at KentuckyOne Health and Director of Information Systems at Sun Tan City. Sonya D. also has experience in application development, having worked as an Application Developer at Dairyland Healthcare Solutions and Analyst/Programmer II at Amerisafe, Inc. Additionally, Sonya has been involved in software development and support as a Computer Specialist at the U.S. Census Bureau. Throughout their career, Sonya has demonstrated skills in data analysis, project management, software development, and IT support, making their a versatile and experienced professional in the field.

Sonya D. Jackson pursued their education in the field of Information Technology. In 2003, they attended Wilberforce University and completed their Bachelor's degree in Information Technology in 2004. Following that, from 2004 to 2006, they studied at Sullivan University and obtained a Master of Business Administration (MBA) with a focus on Information Technology. Additionally, they obtained two certifications: a Project Management Professional (PMP) certification from the Project Management Institute in January 2016 and a Certified Church Consultant certification from Church Answers in July 2021.