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Thomas Martin has a diverse work experience spanning various roles and industries. Thomas began their career at Verizon Business as a Business Development Executive from March 2004 to January 2007. Thomas then moved on to Verizon as a Sr. Product Manager for Partner Management from January 2007 to January 2013. In 2010, Thomas also served as the Vice-Chair of the School Board for Portsmouth School District, a role they held until January 2018. In November 2015, they joined RetailWire as a BrainTrust member, contributing their expertise in the retail industry until December 2017. Since January 2013, Thomas has been the CEO of Glance, a company that specializes in providing guided customer experiences for mid-to-large enterprises.

Thomas Martin attended the University of New Hampshire from 1986 to 1990, but did not obtain a degree or specify a field of study.