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Stephen Coffin is a Senior Software Engineer at Gladly, with previous experience at CareXM and TouchPointCare, where software engineering skills were developed and honed. Coffin's career began at Digital Acoustics, LLC, providing technical support and maintenance for Windows and Linux servers, followed by a role as a Quality Assurance Engineer. Prior to entering the tech industry, Coffin worked in customer service and bartending roles at LAKE BLUFF BREWING CO. Coffin holds a Bachelorā€™s Degree in Computer Science from the University of Illinois Springfield and an Associateā€™s Degree in Computer Science from the College of Lake County.