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Jordan B. is a seasoned professional in solutions consulting with extensive experience in the technology sector. Currently serving as a Senior Solutions Consultant at Gladly since November 2022, Jordan previously held multiple roles including Solutions Consultant at Kustomer, where an acquisition by Meta occurred in February 2022, and as an Enterprise Solution Engineer. Prior experience includes a position as a Solution Engineer at Freshworks and Solutions Consultant at Xactly Corp, alongside earlier roles as an Operations Analyst at Xactly Corp and a Data Researcher at S&P Global Ratings. Jordan B. earned a Bachelor of Business Administration in Business Economics from Youngstown State University between 2013 and 2016.