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Shanshan D. has extensive experience in product design, brand marketing, and UX/UI design. Shanshan currently holds the position of Director of Product Design and Brand Marketing at GL.iNet, a role they have held since September 2019. Before this, they served as Director of eCommerce and Brand Marketing at the same company from January 2018 to August 2018. Prior to that, they worked as a Senior UX/UI Designer at GL.iNet from April 2016 to December 2017. Shanshan also has experience as the Chief Creative Officer at ClothClip, where they were responsible for developing UX documentation, creating multimedia design works from ideation to implementation, and participating in media conferences. Additionally, they worked as a Multimedia Designer at New iMedia / New World iMedia Solutions from June 2011 to August 2015, and as a Web and Design Intern at Peegaboo Limited in June and July 2010.

Shanshan D. started their education in 2007 at the City University of Hong Kong, where they pursued a Bachelor's degree in English for Professional Communication, specializing in Media and Communication Stream. Shanshan completed their undergraduate studies in 2011.

In 2010, Shanshan participated in a summer school program at The University of Western Australia, focusing on Australian Culture.

Shanshan then attended the University of Oslo (UiO) in 2010 for one year, studying Liberal Arts and Sciences, General Studies, and Humanities.

Finally, in 2014, Shanshan pursued a Master's degree in Advertising at The Chinese University of Hong Kong, which they completed in 2016.