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Vanessa Silva is an experienced professional in digital communication and public relations, currently serving as an Analista de Atendimento Pleno at Giusti Creative PR since November 2019. Key responsibilities include developing digital communication strategies, managing social media platforms, executing influencer marketing campaigns, and producing engaging content across various channels. Vanessa has a strong background in crisis management, editorials, and media relations, complemented by analytical skills for performance monitoring. Previous roles at Serasa Experian and Teleperformance provided valuable experience in process communication, quality assurance, and customer service insights. Vanessa holds a Bachelor's degree in Public Relations from Universidade Anhembi Morumbi and is currently pursuing a postgraduate degree in Strategic Corporate Communication and Crisis Management at FAAP.