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Mads Hartmann has over a decade of experience in software engineering and site reliability engineering. In 2021, they began working as a Site Reliability Engineer for Gitpod. From 2018 to 2021, they worked at Glitch as an Engineering Manager, Staff Site Reliability Engineer, and Site Reliability Engineer. From 2016 to 2018, they worked at Famly as a Software Engineer, where they spearheaded efforts to automate and streamline the infrastructure. From 2013 to 2016, they worked at Issuu as a Software Engineer, where they worked on a system for analyzing user behavior. In 2012, they worked at Typesafe (now Lightbend) as a Master Thesis Project, where they extended the Scala IDE for Eclipse with search-related features. In 2012, they worked at FleetZone as a Software Developer, where they worked on a Scala web application. In 2011, they worked at IT University of Copenhagen as a Student Programmer, where they worked on a purity analysis for the Kopitiam PhD project. In 2009, they worked at Robocat as a Software Developer, where they worked on fancy 1-pagers. In 2009, they worked at 41concepts as a Software Developer, where they worked on a Scala web application. Finally, in 2008, they worked at Retouch ApS as a Frontend Developer, where they turned PSD's into functioning websites.

Mads Hartmann completed a Bachelor's degree in Software Udvikling from IT-Universitetet i København between 2008 and 2011. Mads then went on to earn a Master's degree in Computer Science from Københavns Universitet - University of Copenhagen between 2011 and 2013. In April 2017, they obtained a certification in Big Data Analysis with Scala and Spark from Coursera.