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Brenna Smith West has extensive work experience in various fields. Brenna served as the Chief Communications & Customer Experience Officer at Girl Scouts Heart of Michigan, where they managed all aspects of communications, public relations, marketing, and customer support. Brenna also developed and implemented a comprehensive annual communications and marketing plan, incorporating internal and external audiences. Prior to this role, Brenna worked as a Communications Manager at the same organization, where they managed the marketing and communications team and served as the spokesperson. Brenna also held the position of Special Projects Coordinator, coordinating collaborative projects in various areas.

In addition, Brenna worked as a Chicago White Sox Bullpen Bar Server at Delaware North and served as a Graduate Teaching Assistant at Western Illinois University, where they facilitated lectures and evaluated student performance. Brenna also worked as a Student Judicial Programs Student Worker at the university. Brenna gained further experience as a Summer Intern at Queen of Martyrs Youth Ministry and as an Admissions Ambassador at Western Illinois University.

Brenna Smith West has a strong education background with a focus on communication and economics. Brenna attended Western Illinois University from 2016 to 2018, where they earned a Master of Arts degree in Communication. Prior to this, they completed their undergraduate studies at the same university from 2013 to 2017, receiving a Bachelor of Arts degree in both Economics and Communication. Before entering college, Brenna obtained their High School Diploma from Mother McAuley Liberal Arts High School, although the specific years are not provided.