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Alexis Delgado is an experienced technical support specialist with a current role at Ginger Labs since October 2022, focusing on customer issue resolution and case management. Previously, Alexis worked as a Product Support Specialist at Spin, where responsibilities included managing over 100 customer inquiries daily and collaborating with product and engineering teams to address technical issues. Prior experience at Chase as a Lead Associate Banker involved supporting customers with banking needs while ensuring proactive outreach. Alexis also served in the US Army as a Stock Control Supervisor, maintaining accountability for high-value equipment. Alexis is pursuing a Bachelor of Science in Business Administration and Management at San Francisco State University, expected to graduate in 2024, and holds a high school diploma from Oakland Military Institute.