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Michelle Forshner serves as Associate Director, US Digital - Web Experience Lead at Gilead Sciences, focusing on user-centric digital strategies and web experience initiatives in biopharma. With extensive experience in digital and omnichannel marketing, Michelle led customer experience-centric digital strategies at Genentech and has held various leadership roles in marketing and communications across multiple organizations. Michelle has a strong background in user experience (UX) design, digital marketing, and program development, complemented by advanced education in integrated marketing communications and digital health. Currently pursuing a Master of Fine Arts in Creative Nonfiction Writing at Lindenwood University, Michelle combines creative expertise with a solid foundation in strategic digital solutions.