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Richard Brownbill is an experienced professional in the sports industry, currently serving as the Commercial Lead at Sports-Bay-Clearance since October 2010, where Richard develops and implements innovative sales solutions focused on overstock and refurbished items through the eBay UK platform. With a commitment to reducing waste and ensuring optimal customer service, Richard leads a specialist team managing the entire process from inventory control to customer service. Additionally, Richard has held the position of Head of Client Services at Gilbert Rugby since March 1998, leading a customer-focused team that addresses product performance and care inquiries while providing insights and feedback to enhance product development. Richard holds a BSc in Leisure and Business Management from Buckinghamshire College and a GNVQ Advanced Level in Business Studies from Bexhill College.