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Osama Ibrahim is an experienced IT professional with a background in technical support and engineering. Currently serving as IT Technical Support Supervisor at GIG Egypt Life Takaful since January 2019, Osama has previously held roles such as Technical Support Engineer at the same company and Operational and Technical Site Engineer at Modern Telecom Systems MTS. Osama's career began as a Help Desk Specialist at Best Cheese Company for Dairy Products and included a brief stint as a Technical Support at Xceed and Site Engineer at LCC Telecom Services, LLC. Osama holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Banha University, completed between 2006 and 2011.