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Karen Mullen is an experienced professional with a robust background in product management and strategy, currently serving in the ePay Product role at GHX since August 2021. Prior to this, Karen held multiple senior leadership positions at Visa from January 2006 to August 2021, including Senior Director of Global Small Business Product & Partnerships and Senior Director of Data Solutions. Key responsibilities involved assessing partner capabilities to enhance product solutions for small businesses and leading the global Data Product strategy. Earlier roles at Visa included Director of Product Management and Director of Applications Support Team, showcasing a strong foundation in technical support and client needs assessment. Karen's career began at Engryo, Inc. and Hyperion Solutions, where important skills in service management and product development were honed. Karen holds a Bachelor of Science in Business Administration and Management from the University of Connecticut.