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Jacob Pitcher has extensive work experience in the field of Information Technology Services. Jacob is currently serving as the Director of Support at ggCircuit since 2021. Before that, they worked at Indiana University–Purdue University Fort Wayne (IPFW) for over 15 years. During their tenure at IPFW, they held various roles such as Project Team Leader, Networked Applications & Licensing Specialist, Networked Applications Specialist, and Systems Administration and User Technology Support Student Worker. Prior to their time at IPFW, they worked as a Cashier at P & R Investments from 2003 to 2006.

Jacob Pitcher has a diverse education history. Jacob began their academic journey in 2001, graduating from Snider High School with a High School Diploma in General Education in 2005. Jacob then pursued further education at Purdue University Fort Wayne, where they obtained an Associate of Science Degree in Electrical Engineering Technology from 2005 to 2009. Subsequently, they continued their studies at the same university and earned a Bachelor of Science Degree in Computer Engineering Technology from 2005 to 2010. In 2013, they attended Novell Brainshare 2013, but no specific degree or field of study was mentioned. In 2015, Jacob received a Certificate of Achievement in Administering System Center 2012 Configuration Manager from ENSI. Additionally, they completed a course on Deploying System Center 2012 Configuration Manager at GlobalKnowledge during the same year.