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Vipal Panchal is a skilled professional with extensive experience in customer account management and technical support. Currently serving as the Lead Customer Account Specialist at GEW (EC) Limited since October 2018, Vipal plays a crucial role in organizing pre-design review meetings, overseeing workload distribution, and ensuring quality in company quotations and orders. Prior roles include Customer Account Specialist and Internal Sales, contributing to customer satisfaction through bespoke quotations and technical assistance. Previously, Vipal worked as an Airport Representative at Swissport and gained technical experience as an Internal Technical Engineer at Keysight Technologies. Vipal's career began as a Customer Service Associate at World Duty Free Group. Vipal holds a Bachelor’s Degree in Electrical and Electronics Engineering from Brunel University London.