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Tosin A. has a diverse range of work experience in customer success and management roles. They most recently worked at Cognota as a Customer Success Manager starting in May 2022. Prior to that, they were an Enterprise Customer Success Manager at Marchex from September 2021 to May 2022. They also held the role of Client Success Manager - Enterprise at Recruit Rite from October 2019 to September 2021. In addition, Tosin A. worked as a Training Specialist at Advantage Solutions: Sales, Marketing, Technology from August 2018 to October 2019 and as a Graduate Research and Teaching Assistant at Queen's University from September 2017 to May 2019. Their earliest work experience was as a Customer Success Manager at The Luminous Digital from May 2014 to August 2017, where they managed numerous mid-market and enterprise accounts and successfully executed success plans. Tosin A. also collaborated with client contacts, sales teams, and achieved high retention rates.

Tosin A. holds a Master's degree from Queen's University. The specific field of study for the degree is not provided. In addition to the Master's degree, Tosin has obtained several certifications. These include CSM School from Pavilion, obtained in May 2023, and Retention & Renewals from Pavilion, obtained in March 2023. Tosin also completed the certifications "Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai" from LinkedIn and "Product Management: Building a Product Roadmap" from LinkedIn, both obtained in February 2023. The most recent certification obtained by Tosin is "The Future of Workplace Learning" from LinkedIn, acquired in June 2022.