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Daniel Junge is a seasoned professional in operations and customer success, currently serving as the Managing Director of Global Operations & Customer Success at Getronics since October 2018, where leadership of a 3,000-strong global team focuses on enhancing IT service delivery and customer success metrics through digital transformation strategies. Prior to this role, Daniel held various senior positions at BT from February 2008 to October 2018, including Executive VP Service Operations CoE and Executive Vice President Customer Service Operations, where accountability for strategic initiatives significantly improved customer experience and operational efficiency across extensive service operations. Daniel's earlier experience includes roles at Imtech Nederland and Motorola Solutions, complemented by a robust academic background with multiple degrees in engineering and education from Tel Aviv University and Hogeschool Rens & Rens.