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Cyran Castelino is an experienced professional in implementation and customer success, currently serving as the Director of Implementation & Customer Success at Caruso since June 2023. Previously, Cyran served as the Global Director of Implementation & Support Services at Re-Leased, where key responsibilities included leading implementation teams, designing global strategies, and improving support processes to enhance customer satisfaction. At Cin7, Cyran held roles including Global Director of Implementation Services and Implementation Team Leader, driving significant improvements in project delivery metrics and customer satisfaction rates. Early career experience includes technical support roles at Vodafone and Countdown Supermarkets, complemented by a degree in Electronic Engineering from Auckland University of Technology.