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Joreen Audrey Baquilod serves as the Senior Manager of Customer Support at CARET Legal (Zola Suite), contributing to technology and automation solutions for over 10,000 legal and accounting firms since February 2022. Previously, Joreen held roles including Program Manager at Open Access BPO and Senior Account Manager at Centaur Digital Marketing PH Inc., bringing extensive experience in customer support and account management. Joreen began a career as an Account Executive at BrandSpeakAsia, Inc. after working as a Junior Assistant Manager at Rainbow Apparel Co. Additionally, Joreen worked as a consultant for the United Nations and was a Computing Lab Consultant during studies at Rutgers University, where a B.A. in Communication was earned.