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Passy Kaba is a seasoned professional currently serving as the Senior Business Operations Manager at Alma since July 2022. In this role, Passy leads cross-functional projects, manages a €3M rebranding initiative, and developed Alma's first tier-based service strategy, enhancing merchant value and optimizing resources. Prior experience includes consulting roles at ENGIE, where Passy supervised a major separation project and improved customer strategies in multiple African markets. Passy also held positions at effiCity and EDF, contributing to business development and procurement processes. Educational credentials include a Master's in Management from ESCP Business School and a strong academic background in mathematics and economics.