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Nathaniel Wilhelm is a seasoned professional in fraud prevention and customer service, currently serving as a Senior Fraud Controls Strategist at Gesa Credit Union since December 2022. Wilhelm has extensive experience at Capital One Investing, where roles included Brokerage Operations Associate, Quality Assurance Specialist, Principal Customer Service Coordinator, and Licensed Customer Service Coordinator. Prior experience includes serving as a Corporate Fraud Investigator at WaFd Bank and a Fraud Investigator at Capital One, with a focus on identifying and mitigating fraudulent activities across customer accounts. Wilhelm earned an Associate of Arts degree in Communication and Media Studies from Pierce College between 2010 and 2013.