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Norm Hakes has extensive work experience in various roles. Norm started their career as a Senior Systems Analyst at Aerostructures in 1987 and worked there until 1994. From 1994 to 2003, they worked at Howmet as a Program Manager Mgr Applications, where they managed ERP implementations, coordinated plant IS managers, and supported Sarbanes-Oxley IT compliance. Norm then worked at Alcoa as a Project Manager in 2004 and Spartan Motors as a Manufacturing Analyst from 2006 to 2009. Norm was a Consultant for a brief period from 2010 to 2011 before joining BlackHawk Industrial as a Tool Crib Supervisor from 2011 to 2014 and later as a Customer Value Specialist from 2014 to 2015. Norm then worked at Adecco Staffing, USA as an IT Compliance Analyst from 2015 to 2016, and currently, they hold the same position at Gerber Life Insurance Company since 2016.

Norm Hakes attended Kettering University from 1968 to 1973, where they obtained a Bachelor of Industrial Engineering (BIE) degree. Norm later pursued further education at Christian Brothers University from 1991 to 1993, where they earned a Master of Technology in Information Systems Management (MTISM) degree.