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Scott Williams holds the position of Vice President Support Operations at GEOTAB since November 2021, overseeing a global team of 235 professionals dedicated to customer and partner support in telematics. With extensive experience in customer experience and operations, Scott served as a Customer Experience and Operations Advisor at The BRONTE GROUP and as a Senior Consultant at The Taylor Reach Group, working to enhance contact center performance. Prior roles include Vice President at ADP, leading service delivery for managed payroll, and Vice President at Millennium1 Solutions, where Scott significantly improved business operations and client satisfaction. Scott began a career at Canadian Tire Financial Services, progressing through various leadership roles that included managing large teams and transforming service operations into sales channels. Education includes a BBA from Wilfrid Laurier University and executive development at Gestalt International Study Center.