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Malcolm McCrae is an experienced professional in the financial services sector with a history of roles including Digital Project Coordinator at Georgia's Own Credit Union, where responsibilities involve fostering relationships and implementing projects. Previously held positions include Quality Assurance Analyst and Loan Officer, demonstrating a strong foundation in quality assurance, lending processes, and customer service. Prior experience includes serving as a Consumer Loan Client Specialist at Truist and various roles at PNC, enhancing customer experiences and managing sales. Malcolm's career initiated in retail as a Store Manager at Smoothie King, where skills in team development and sales strategies were honed. Academic achievements include a Bachelor of Business Administration in Marketing from Georgia Gwinnett College.