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Grégory Quelin serves as the Head of Sales Effectiveness and Customer Experience at Georg Fischer, having previously held multiple leadership roles in customer experience, CRM, and sales. Prior experience includes positions such as Global Product Leader and Global Marketing/CRM Manager at Pentair, as well as Vertical Market Manager for EMEA & APAC. Grégory has also contributed to Braas Monier Building Group as Marketing and Business Development Manager, and worked as a Product Manager at Lafarge. Earlier in the career, international product management and sales area management were undertaken at WILO SE. Grégory completed the Executive Development Program in Leadership at the University of Minnesota - Carlson School of Management and is currently enhancing skills through the Trailhead by Salesforce program.