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Sergio Velasco is an experienced professional in project management and communications, currently serving as the Team Manager for Provider Claims at Genworth since January 2024. Velasco has worked at Aetna since January 1990 in various roles, including Project Manager for Complaint and Appeals Analytics and Director of Communications, responsible for media escalated cases. Additionally, Velasco held the position of Chief Quality Officer in Doha, Qatar, from December 2014 to March 2016, and previously served in internal audit at Prudential Insurance from December 1990 to September 2000. Velasco holds a Bachelor's degree in Business Management from the University of Phoenix and has completed a Six Sigma Green Belt certification.