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Amy Feder serves as the Vice President of Customer Experience at Genius since July 2022, bringing extensive experience in client management and onboarding gained from roles at Popmenu and Campus Labs. At Popmenu, Amy held the position of Client Onboarding Director, overseeing a team of over 20 professionals and developing strategies to enhance client satisfaction and retention. Previous experience at Campus Labs includes serving as Product Manager and Director of Campus Support, where Amy provided leadership to technical support teams and managed client relations with universities. Amy's educational background includes a Master’s degree in Higher Education and Student Affairs Administration from Canisius University and a Bachelor's degree in Communications and English from Albion College.