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Michael Jones is a highly experienced software engineering professional, currently serving as Sr. Manager and Principal Software Engineer at Genesys since October 2020. Before this role, Michael held leadership positions such as VP of Engineering and Lead Software Engineer at Mesh++, where work encompassed management of global software development teams and various technical responsibilities. Michael's extensive career includes contributions as a Senior Software Engineer at Genesys | Interactive Intelligence, Chief Technical Officer and Co-Founder at Aerosta, CTO and Co-Founder at JAM Customs, and software engineering roles at multiple companies including Golden Spiral Software, InTech Direct, Eperture LLC., and CyberMetrix. Michael's educational background includes a Master of Science in Software Engineering and a Bachelor of Science with a triple major in Software Engineering, Computer Science, and Mathematics from Rose-Hulman Institute of Technology.