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David Lightcap is an accomplished DevOps Director at Genesys, overseeing Continuous Integration and Continuous Deployment tooling for Genesys Cloud microservices in AWS since October 2015. David's prior roles include Team Lead and Sr Software Engineer, responsible for architecture and design of the PureCloud continuous deployment pipeline. At KnowledgeTree Inc., David served as a DevOps Engineer, focusing on automation, live services monitoring, and integration testing. David also has experience as a Web Developer and Technical Director at Skincare Addiction, a Lead QA Engineer and Platform QA Test Engineer at ZeniMax Online Studios, and a Programmer at Forever Interactive LLC. David's educational background includes a Bachelor of Science in Game Software Development from Westwood College and an Associate's degree in Business from Western International University.