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Laura Garbarini, MBA, currently serves as the Aftersales Manager at Genesis Motor America, where responsibilities include enhancing customer retention, satisfaction, and operational efficiencies for dealerships in North Carolina and Virginia. Previous roles at Jaguar Land Rover North America encompass Aftersales Market Manager and Autonomous Mobility Project Manager, where Laura significantly impacted team performance and customer retention strategies. Laura also held various analytical and strategic positions, including Finance & Strategy Analyst at Getinge and Channel Marketing Manager - Aftersales at Jaguar Land Rover. Educational credentials include a Master of Business Administration from the University of Illinois Urbana-Champaign, focusing on Digital Marketing and Strategic Management, and a Bachelor of Science in Marketing and Information Systems from Stevens Institute of Technology.