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Christopher White is an experienced IT professional with a diverse background in help desk support, system administration, and IT management. Currently serving as an IT dispatcher at Genesee & Wyoming Inc. since June 2021, Christopher specializes in classifying and updating service tickets while adhering to ITIL 4 standards. Previous roles include assisting with a Windows 7 migration at Ring Power Cat, providing help desk support during a merger at Advanced Disposal Services, and operating as a Windows System Administrator for the Jacksonville Transit Authority. Christopher also has extensive experience with workstation support and LAN administration from tenures at CSX Technology, Enterprise Integration, and earlier positions. Alongside this professional experience, Christopher is pursuing an Electro-mechanical certificate at Florida State College and holds Bachelor's degrees in Computer Engineering and Computer Science Engineering from the University of Florida.