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Michael Hurford is a skilled Systems Analyst currently employed at Generations Federal Credit Union, where responsibilities include providing technical support to C-Suite members, managing IT support for over 300 employees, and overseeing server maintenance and vendor management. Previously, Michael was a Systems Analyst at USAA, where support focused on Work Technology and AD/MFA issues. Additional experience includes roles as a Consultation Agent at Geek Squad, where diagnostic support and client communication were key, and as a Merchandising Team Lead at Best Buy, managing a team to optimize operations. Michael started a career in leadership as a Basic Unit Leader in the United States Marine Corps, overseeing operations and personnel. Michael holds a Bachelor of Science degree in Computer Science from Hallmark University.