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Janice Harvey-Brown is an experienced professional with a diverse background spanning various roles in the financial and insurance sectors. Currently serving as a Benefits Administrator at MetLife Insurance Company since January 2017, Janice manages death match reports and computes retirees' benefits. Alongside this, Janice has been a Loan Servicing Specialist at Generation Mortgage Co. since January 2015, handling occupancy certifications for borrowers. Janice's extensive experience includes supervisory roles at the Atlanta Braves, HR consultancy at Atlanta Public Schools, and customer service positions across several financial service providers, demonstrating strong skills in customer support, data management, and financial processes. Janice holds an Associate's degree in Business/Corporate Communications from Atlanta Technical College and an Associate's degree in Communication, Journalism, and Related Programs from Spelman College.