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Gerard Green is a seasoned IT professional with extensive experience in service delivery and technical account management. Currently serving as Service Delivery Manager at GenerAtion IT Group (PTY) Ltd since November 2023, Gerard specializes in outsourced IT service helpdesk and technical customer services with a focus on digital transformation, cloud, and cyber security solutions for the UK and South African markets. Previous roles include Technical Account Manager at Conosco and System Engineer at Always On IT (Pty) Ltd, among others. With a strong background in Windows Server preparation, network configuration, and IT management within the hospitality industry, Gerard has consistently maintained high standards in client relations and project management. Educational qualifications comprise a Bachelor of Commerce degree from the University of South Africa, alongside additional certifications and training from various institutions.