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Mai Vo is an experienced professional in training and development within the insurance and financial sectors, currently serving as Associate Director and Head of PD & GenE Training at Generali Vietnam Life Insurance since December 2022. Prior roles include Head of Design & Development and TCQA at Prudential Vietnam Assurance Private Ltd., and Unit Head of Training Delivery at FE CREDIT. Mai Vo has also held various positions at Amway, Home Credit Vietnam, and Vietnam International Bank, ranging from training roles to management in project transformation and sales. Mai Vo holds an M.B.A. in Business Administration from the University of Economics in Ho Chi Minh City and a Bachelor's Degree in Biology from the University of Science in Ho Chi Minh City.