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Maria Kontou is a seasoned IT Business Analyst and CRM Specialist, currently serving as a Senior IT Business Analyst & CRM Specialist at Generali Hellas since June 2021. Prior to this role, Maria accumulated extensive experience at AXA, where positions ranged from IT Business Analyst to IT Business Analyst Expert, focusing on efficiency stream projects, data management, and vendor processes. Earlier career history includes a Programmer Analyst role at AXA and an Assistant Manager position at Alpha Bank. Maria holds a Master's degree in Computer Based Information Systems and a Bachelor's degree in Economics from the University of Sunderland, along with a Green Belt Certification in Lean Six Sigma.