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Maurizio T. is a seasoned professional with extensive experience in operational leadership and project management, currently serving as the Head of Operations at Generali Engagement Solutions GmbH since February 2016, focusing on enhancing customer experience at Generali Vitality. Previous roles include Partnerships Manager, where strategic partnerships were developed with major companies like Apple and Expedia, and Programme Manager during the startup phase. Prior to joining Generali Engagement Solutions, Maurizio trained as a Project Manager in the COO Office at Generali, optimizing IT service providers under the Operational Excellence program, and held the position of IT Change and Release Manager at Generali Business Solutions, overseeing software releases. Maurizio's career began at Kirey Group, managing IT projects and teams, with earlier experiences as a Webmaster and entrepreneur. Academic credentials include a Global Future Leadership program from INSEAD and a Master of Science in Economics from Università di Trento.