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Aaron Cox is an accomplished professional with extensive experience in customer service and operations management. Currently serving as Sr Customer Service Manager at Gemini, Inc. since May 2022, Aaron leads Customer Service and Inside Sales teams. Prior roles include Manager of Print & Digital Operations and Clinical Review Operations Manager at Prime Therapeutics, where Aaron directed vendor management and launched new business initiatives within the Medicare portfolio. Aaron's career at Comcast included managing a large team of supervisors and frontline agents, as well as developing successful sales coaching programs. Earlier positions at Marco and IOT involved business development and account management. Aaron holds a Certificate of Entrepreneurship from Dakota County Technical College and has an educational background from Normandale Community College.