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Hala Saoud currently serves as a Klantmedewerker Leerlingenvervoer at Gemeente Heerlen since May 2023, focusing on evaluating applications for students' transport in accordance with regulations and conducting motivational interviews with parents, students, and schools to promote public transport and cycling. Previous experience includes roles at AZL in burgerzaken, and APG in pension execution, along with positions in customer service and administrative support at various companies including Vodafone Netherlands, Essent, and SABIC. Hala Saoud holds educational qualifications from Zuyd Hogeschool and completed a program at Nyenrode Business Universiteit in 2019.