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Michael Potteiger is an experienced professional in customer success and technology consulting with a strong background in healthcare solutions. Currently serving as a Customer Success Manager at Gem since June 2022, Michael also holds a position as a Partner at Generation Connect, a digital therapeutic app aimed at supporting individuals with Alzheimerā€™s disease and related dementias. Previously, Michael was a Partner at Potteiger Consulting Services, LLC, where technology consulting services were provided to senior care organizations, including the development of extensive training materials. Michaelā€™s experience also includes a role as a Technology Consultant at Dataforma, Inc., where training protocols for SaaS database implementation were developed and managed for various small businesses. Michael holds a Bachelor's degree in Entrepreneurship from Wake Forest University.