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Jeffrey Cotten has worked as a Computer Engineer at Geeks and Nerds (GaN Corporation) since November 2018. Prior to that, they worked as a Software Engineer at SAIC from May 2011 to October 2018. Before this, they worked as a Software & Systems Engineer at Northrop Grumman from May 2005 to May 2012. Jeffrey began their career as a Cooperative Education Student at U.S. Army Aviation and Missile Command and worked there until 2005.

Jeffrey Cotten obtained an Advanced High School Diploma from the Alabama School of Mathematics and Science from 1997 to 1999. Jeffrey then pursued Bachelor's degrees in Computer Engineering and Electrical Engineering from The University of Alabama in Huntsville from 1999 to 2005. Jeffrey has since obtained several certifications, including Scrum Master Certified (SMC) and Scrum Product Owner Certified (SPOC) from VMEdu Inc. in September 2016, and Security+ from CompTIA in March 2018. Jeffrey also obtained Scrum Fundamentals Certified (SFC), but the date is unspecified.