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Chanelle F. is a seasoned professional with extensive experience in customer success and account management across various sectors. Currently a Senior Customer Success Executive at Gecko, Chanelle specializes in transforming student experiences through a modular engagement platform. Previous roles include Implementation Project Manager at Smart IT Limited, where Chanelle provided pre-sales expertise and conducted product demos, and Client Success Manager at Synthesio, focusing on leveraging social media data for marketing strategies. Additional experience encompasses roles in client support and service at Revolut and Mediatel (UK), along with account management at Adazzle and operational roles at Momentum Pictures and Universal Pictures. Chanelle holds a Bachelor's degree in Media Production from the University of Bedfordshire.