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Scott Maddox started their work experience in 1995 as a Store Manager at FranklinCovey, where they worked until 2000. In 2000, they joined GE Appliances, a Haier Company, as a Principal Area Sales Manager, and their employment is ongoing.

Scott Maddox received a Bachelor of Arts (B.A.) in Marketing Communications and a Bachelor of Arts (B.A.) in Art/Art Studies, General from Brigham Young University, where they studied from 1995 to 2000. In addition, they obtained multiple certifications in sales from GE Appliances, a Haier company, including Café Certified Sales Professional, Monogram Certified Sales Professional, and Profile Certified Sales Professional, all in 2023.