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Anthony Capone is an accomplished Information Technology Support Analyst with extensive experience at GDI Integrated Facility Services and IBM. At GDI, Anthony focuses on enterprise project planning and delivery, ensuring effective communication between client teams and technical departments. Previous roles at IBM included National Disposal Analyst and Customer Relationship Manager, where achievements included processing over $13 million in equipment and winning an Execution Excellence Award for rapid IT deployments. Anthony has consistently improved operational processes, resulting in significant cost savings and high customer satisfaction. A graduate of Seneca Polytechnic with a diploma in Computer Systems Technology, Anthony possesses CompTIA and Lean Six Sigma certifications.