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AJ started their career in 1993 as a Database Manager at FutureCall, where they were responsible for analyzing, designing, programming, and maintaining client data. In 1997, they worked as a Network Technician at CCTI, troubleshooting networking systems and providing hardware and software support. At Network Business Systems, AJ held various roles from 1997 to 2015, including Network Technician, Executive Management, and President. In these positions, they oversaw infrastructure upgrades, managed teams, developed new service offerings, and implemented strategic plans. Since 2015, AJ has been the Vice President of Government, Healthcare, and Education Markets at GCI General Communication, Inc. Here, they lead product and sales strategies, streamlines operations, and plays a pivotal role in developing solutions to address remote learning and healthcare challenges during the COVID-19 pandemic.

Annette Jones "AJ" has a Master's degree in Public Administration from Montana State University-Bozeman, which they obtained in 1993. Prior to that, they earned their Bachelor's degree in Political Science from the same university in 1991. Apart from their formal education, AJ also holds additional certifications which include A+ Certification, Microsoft Certified Professional + Internet NT 4.0 (MCP+I), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Trainer (MCT), Microsoft Office User Specialist, and Novell Certified NetWare Administrator (CNA). The specifics regarding the institution, month, and year of obtaining these certifications are not provided.