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Maja Krueger is an experienced professional in the hospitality industry, currently serving as the Training Manager at GCH Hotel Group since February 2018. Prior roles include Front Office Manager at both Holiday Inn Berlin City West and Tryp by Wyndham Ahlbeck Strandhotel, where responsibilities encompassed optimizing guest services. Maja's academic background includes a Master of Arts in Tourism Development from Hochschule Stralsund and a Bachelor of Arts in Hotel and Tourism Management from FHM Schwerin / Baltic College, complemented by a vocational qualification in hotel management from Seminar Center Schwerin. Maja has a strong focus on analyzing customer requirements to enhance service offerings.