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Jo-Ann Sheehan has extensive experience in administrative roles, including coordinating schedules, preparing materials for meetings, supervising staff, managing office supplies and vendors, and providing operational support. Jo-Ann has worked at Gateways Community Services since 2000, where Jo-Ann also assisted with grant submissions, event coordination, and HR tasks. In addition, Jo-Ann has previous experience as an Executive Assistant at Boston Medical Center. Jo-Ann holds an Associate's degree in Business Administration and Management and is currently pursuing further education at the University of Massachusetts Lowell and UMass Boston.